“On average, service departments have the highest inbound and outbound calls in the dealership. Giving them the tools they need to provide stronger phone engagement really makes a difference in managing their customer relations.”
Baltimore, MD January 27, 2023 CallRevu, an industry leader in automotive call monitoring and analytics, was selected to receive a Rising Star recognition by the AWA Awards. The AWA Awards is managed by Brian Pasch, author and industry leader in automotive marketing strategies, online dealer education, marketing analytics, and digital retailing.
“We are very appreciative to Brian Pasch and the AWA Awards for recognizing our new ServiceVision call tracking solution that focuses on helping Fixed Ops departments have stronger customer engagement on the phones” said Anthony Giagnacovo, CEO of CallRevu. “On average, service departments have the highest inbound and outbound calls in the dealership. Giving them the tools they need to provide stronger phone engagement really makes a difference in managing their customer relations.”
The AWAs were created in 2008 to recognize the best vendors in automotive digital marketing, primarily focused on websites. Since then, the AWAs have become a benchmark in the automotive industry for recognizing innovative products, now in 20 categories: digital retailing, marketing automation, sales process, dealer websites, digital marketing, SEO and local search, inventory management and merchandising, HR & training, fixed operations, F&I, website merchandising, conversational commerce, video technology, business intelligence tools, reputation management, and our newest categories, automatic payment platforms, digital voice assistants, enterprise retailing, and CDP/MAP technologies.
This year’s lineup of AWA winners included a number of exciting new products designed to create operational efficiencies for auto dealers, strengthen their brand, and grow their bottom line. In addition to creating new tools, the vendor community fully embraced the challenges and opportunities created by low inventory and a tight labor market.
“I want to thank everyone who participated in the AWA review process this year” said Brian Pasch. “We watched demonstrations of an amazing group of innovative and progressive products, and we are proud to be associated with these companies and their staff who have invested so much of their time and resources to better serve the automotive dealer community.”
The 2023 AWAs is honored to recognize the efforts of many deserving companies who stand out in their areas of expertise and have proven to be thought leaders, disruptors, and innovators.