Customer Experience Archives - CallRevu

Considering that 44 percent of inbound service calls are leads

Dealership Best Practices Service Calls

5 Tips to Boost Customer Satisfaction in the Service Department

Digital certainly has its place in the world and it’s a necessary part of your marketing and advertising strategy

Customer Experience (CX)

Avoid the Digital Drag: 4 Reasons Your Phone Helps Dodge Digital Fatigue

Often

Customer Experience (CX)

5 Reasons Phones are Essential to Your Customer Journey

Difficult customers are a part of doing business. Being prepared in advance can go a long way toward a positive resolution and earning you a loyal customer.

Call Handling Skills Dealership Best Practices

7 Things to Remember When Dealing With a Difficult Customer on the Phone

Ultimately

Customer Experience (CX)

Millennials and Your Phones: Turning Voicemail into Car Sales

The average dealership receives approximately 10 hours of phone calls every single day. The sheer volume makes it easy to miss a call — or even several — each day. Even if you had time to listen to some of those calls

Customer Experience (CX)Dealership Best Practices

AutoSuccess Feature: If You Would Just Answer Your Phone

“Every time we touch a customer

Call Monitoring Customer Experience (CX)Dealership Best Practices

Speed, Transparency, and Control: The Secrets to Enhancing the Customer Journey

Dealers that are actively listening and using innovative communication intelligence technology are hearing that auto buyers don't want to go into the dealership. This information has been gleaned from data produced by communication intelligence technology

Artificial Intelligence (AI)Communication Intelligence (CI)Remote Selling

Accelerating Change in the Automotive Industry

Leaders recognize that even with a vaccine on the horizon

Automotive Dealership Sales Training Communication Intelligence (CI)Dealership Best Practices

Don’t Wait for a Crisis to Innovate

On average

Automotive Dealership Sales Training Automotive Sales Calls Dealership Best Practices

You Need a Training Partner: Better Customer Service Boosts Revenue